Protecting Guest Experience and your Hotel's Reputation
BUSINESS IMPACT OF PESTS
REPUTATIONAL DAMAGE
The presence of pests can be very discomforting for your guests and can heavily impact their experience and opinions of your hotel. Sadly for hoteliers, unhappy guests rather than happy guests are much more likely to voice their opinions on social media, especially Tripadvisor, leading to further, more widespread reputational damage.
ROOM CLOSURES
Bed bugs pose one of the biggest pest threats to hotel accommodation revenues. Not only will guest’s experiences be severely impacted, room closures and the resulting loss of revenues could have a substantial economic impact, especially if the problem isn’t treated quickly.
LOSS OF STOCK
Pests in kitchen areas, dining areas and storage facilities can be a high risk threat due to food contamination and damage to raw materials. Damage caused by pests can lead to expensive losses of stock, while food contamination can lead to food poisoning, guest complaints and even prosecution.
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COMMON ISSUES FOR HOTELS
BEDROOMS
Javelin’s Superheated Dry Steam Treatment is able to deliver complete removal of a bed bug infestation in one session, making it ideal for busy hotels. Steam produced during the treatment eliminates all stages of a bed bug’s life cycle, from eggs to adults, and can be delivered in the presence of people. Rooms do not have to be closed for treatment, lowering the economic impact of a bed bug infestation.
This treatment comes with a 1 – 6 month warranty depending on what you require. If bed bugs re-infest the treated rooms within that period, Javelin Services will return, free of charge, to eliminate the infestation.
KITCHENS AND F&B OUTLETS
Cockroaches, ants, flies, mosquitoes and rodents are the main pests affecting kitchens and bar areas, attracted in by food spillages, food scraps, water leaks and light.
With an Integrated Pest Management (IPM) approach, your Javelin Services team will detect, assess, treat and monitor any pests for long-term protection. We use a range of tailored solutions, including hygiene and proofing advice, spraying, and gelling in the most targeted applications to avoid the risk of potential food contamination and guest health issues.
COCKROACHES and ANTS
After a detailed inspection, a combination of IRS (Internal Residual Spraying) and IGB (Insecticidal Gel Baiting) treatment would be administered to eliminate the infestation as quickly as possible. Post treatment, monitoring devices will be deployed to monitor activity to detect a re-infestation at as early a stage as possible.
FLIES
Javelin offers a wide range of ILTs (Insect Light Traps) that use unique encapsulation technology and adhesive boards to capture and kill flying insects. Coming in both decorative and functional designs, our fly killers are silent in operation and can be installed in commercial kitchens, food and beverage outlets and hotel lobbies, providing a relaxing, fly-free environment for your customers.
MOSQUITOES
We have a number of different solutions for mosquitoes including thermal fogging, larviciding and ULV treatment. For inside areas, our pioneering Mozzoff repellent treatment can prevent mosquitoes coming inside and offers 24 hour protection for 1 month.
RATS and MICE
The application of anticoagulant rodenticides in secured bait boxes and/or snap-back traps and sticky boards along the hotel’s perimeter fence, exterior walls and interior areas (if necessary) to safely achieve rapid reduction in rodent numbers.
EXTERNAL AREAS
Solutions for outside spaces can be both targeted and comprehensive. Our surveyors will be happy to discuss options and budgets and come up with the most appropriate solution to fit your needs.
MOSQUITOES
We have a number of different solutions for mosquitoes including thermal fogging, larvaciding and ULV treatment. For outside areas, a combination of thermal fogging at peak activity times, ULV treatment and larvaciding would be the most effective treatment programme. Thermal fogging should occur on a more regular basis than ULV treatment and larvaciding.
RODENTS
The application of anticoagulant rodenticides in secured bait boxes and/or snap-back traps and sticky boards (where appropriate) along the site’s perimeter fence and exterior walls to safely achieve a rapid reduction in rodent numbers.
MOSSOFF
FLY CONTROL UNITS
OTHER SITUATIONS
For snakes, we have trained snake-catching professionals that are able to safely catch and trap any type of snake.
Please call us with any situations that need addressing and we will be only too happy to help.
For specific pests, please see our pest library for more information.
TESTIMONIALS